Meridian Labs

Services

Everything required to design, build and run serious software.

Twelve capabilities across three disciplines. Engage us for a single automation or the whole stack — the engineering standard is the same.

Discipline 1 of 3

Build

Products your customers and staff touch every day — engineered for performance, usability and longevity.

Web Development

High-performance web platforms engineered on modern frameworks — not template sites.

We build production web applications with the same rigour as any other software system: typed codebases, automated testing, CI/CD pipelines and performance budgets. The result is a platform that loads fast, ranks well and scales with your business rather than needing a rebuild in eighteen months.

Discuss web development

What you get

  • Next.js / React application architecture
  • Core Web Vitals & SEO engineering
  • Headless CMS integration
  • Accessibility to WCAG 2.2 AA

Mobile App Development

Native-quality iOS and Android apps from a single, maintainable codebase.

Cross-platform engineering with React Native lets us ship to both app stores without doubling your maintenance cost. We handle the full lifecycle — architecture, offline behaviour, push notifications, store submission and post-launch releases.

Discuss mobile app development

What you get

  • React Native / Expo builds
  • Offline-first data sync
  • App Store & Play Store release management
  • Analytics and crash monitoring

Custom Software Development

Purpose-built systems for the workflows off-the-shelf software can't handle.

When your operation has outgrown spreadsheets and generic SaaS, we design and build software around how your business actually works — client management, rostering, compliance, reporting — with the data model, permissions and audit trails your sector demands.

Discuss custom software development

What you get

  • Domain modelling & systems design
  • Role-based access & audit logging
  • Reporting and data export
  • Documentation and handover

UI/UX Product Design

Interfaces designed from user research, tested before a line of code is written.

Good software fails when people can't use it. Our product design practice covers research, information architecture, interaction design and usability testing — so what we build is adopted by your team and your clients, not worked around.

Discuss ui/ux product design

What you get

  • User research & journey mapping
  • Wireframes and interactive prototypes
  • Design systems and component libraries
  • Usability testing

Figma Design

Production-ready Figma files: design systems, prototypes and developer handoff.

Whether your team builds in-house or with us, we produce Figma work engineered for implementation — tokenised design systems, auto-layout components, annotated flows and clickable prototypes that stakeholders can test before development begins.

Discuss figma design

What you get

  • Tokenised design systems
  • High-fidelity screens & prototypes
  • Developer handoff specs
  • Brand-aligned component libraries

Discipline 2 of 3

Intelligence & Automation

Systems that do the work: AI agents, automated pipelines and client management built around your operation.

Custom AI Agents

AI agents that handle enquiries, documentation and scheduling — safely, inside guardrails.

We design agents around your actual processes: triaging enquiries, drafting session notes and reports, preparing compliance documentation, scheduling and follow-ups. Every agent ships with guardrails, human-in-the-loop review points and full logging, so quality and accountability are engineered in.

Discuss custom ai agents

What you get

  • Enquiry triage & response agents
  • Documentation & report-drafting agents
  • Retrieval over your policies and knowledge base
  • Guardrails, evaluation and audit logs

Business Automation

Hours of repetitive admin, removed. Reliable pipelines across the tools you already use.

We map your workflows end to end, then automate the handoffs — intake to CRM, service delivery to invoicing, incident to report. Built on robust integration platforms and custom code where it matters, with error handling and alerting so automations fail loudly, never silently.

Discuss business automation

What you get

  • Workflow mapping & automation design
  • Zapier / Make / n8n and custom pipelines
  • Document generation & e-signature flows
  • Monitoring, alerting and run logs

CRM & Workflow Systems

Client management built around your delivery model — bookings, notes, invoicing, reporting.

Generic CRMs force your operation into someone else's pipeline. We configure or build client management systems that mirror your service delivery: referrals, intake, scheduling, case notes, funding tracking and invoicing in one coherent system your team actually keeps updated.

Discuss crm & workflow systems

What you get

  • CRM selection, build or configuration
  • Booking, intake and referral workflows
  • Invoicing and funding/claims tracking
  • Dashboards for owners and managers

Discipline 3 of 3

Operate & Scale

The infrastructure layer — integrations, cloud, enterprise hardening and the support that keeps it all running.

Enterprise Software

Multi-team platforms with the security, compliance and reliability enterprises require.

For larger organisations we deliver systems built for scrutiny: SSO and granular permissions, environment separation, penetration-tested infrastructure, SLAs and documented disaster recovery. Engineering practice that stands up to procurement and audit.

Discuss enterprise software

What you get

  • SSO / SAML and role hierarchies
  • Security review & compliance documentation
  • High-availability infrastructure
  • SLA-backed support

API Integrations

Your systems, finally talking to each other. Clean, documented, monitored integrations.

Accounting, payroll, government portals, payment gateways, industry platforms — we build and maintain the connective tissue between them. Versioned, documented APIs with retries, rate-limit handling and monitoring, so data moves once and moves correctly.

Discuss api integrations

What you get

  • Third-party & government API integration
  • Custom REST/GraphQL API development
  • Webhook and event architectures
  • Integration monitoring

Cloud Solutions

Secure, cost-efficient cloud architecture on AWS, Azure and Vercel.

We design cloud infrastructure that matches your risk profile and budget: data residency where regulation demands it, automated backups, infrastructure as code and cost monitoring. Migrations handled without downtime drama.

Discuss cloud solutions

What you get

  • Cloud architecture & migration
  • Infrastructure as code
  • Backup, DR and data residency
  • Cost optimisation

Ongoing Support & Maintenance

Software is never finished. We keep yours secure, current and improving.

Every system we ship can move onto a support agreement: proactive dependency and security updates, uptime monitoring, a real human to call, and a monthly improvement cadence so the platform keeps pace with your business.

Discuss ongoing support & maintenance

What you get

  • Security patching & dependency updates
  • Uptime & performance monitoring
  • Agreed response-time SLAs
  • Monthly improvement sprints

Not sure which service you need?

That's normal — most problems span several. Book a discovery call and we'll map the right combination for your situation.

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